Terms

Reservations should be confirmed by telephone or email.

We will always make every effort to provide Guests with the Room of their choice, but must reserve the option of room allocation. Should it be necessary to alter room allocation, for any reason, we shall endeavour to provide one with at least as good as facilities.

If damage occurs, by negligence or a deliberate action taken by a Guest, which directly or indirectly causes loss to the Guesthouse. The Guest agrees to indemnify such losses, and that this forms part of the agreement at the time of booking. Losses include lost income, specialist expenses and the sourcing of alternative accommodation as necessary.

If keys are taken on your departure from the guesthouse we will deduct £10 from your credit/ switch card to cover the cost of replacement keys and inconvenience.

 

Cancellation Policy

When a reservation is made, by telephone or in writing, and accepted, a contract exists between the Guest and the guesthouse. If for any reason the reservation is cancelled, in full or in part, a breach of contract exists. The guesthouse reserves the right to cancel a booking on any grounds it feels are necessary and will honour no liability by doing so. However the guesthouse will make every effort to find alternative accommodation for the guests, but it is not bound to do so.

Cancellations giving at least 7 days notice will have deposits returned in full, with no deductions. For shorter periods of notice, the guesthouse retains deposits.

Late Cancellations – Where notice of cancellation is received within 7 working days of the first reservation date, then the following conditions apply. The Guesthouse will make every effort to re-let the accommodation, and therefore reduce the likely losses for the Guest.

If at the end of the reservation period, despite the efforts made by the Guest House, the accommodation is not re-let, then the Guest House is entitled to claim damages which reflect the losses incurred as a result of the cancellation. This is the value of the reservation; less any re-let value achieved and deposits already paid.

Terms, Conditions, Contracts and Disputes are determined under Scottish Law.

The latest check out time is 10.00 am. Late-Check out will incur a charge equivalent to the previous days rate.